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Participant’s struggling to finish account verification. The participant from Ukraine was encountering challenges withdrawing her winnings as a consequence of ongoing verification. The participant managed to confirm his account as well as complaint was shut as "solved".
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Player are unable to verify an account. The player from Germany is just not capable to withdraw due to unfinished KYC. It has been fixed and money been given.
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Player’s deposit has never been credited to his casino account. The player from India has deposited money into casino account nevertheless the cash appear to be dropped.
Player’s criticizing prolonged verification approach. The participant from Portugal is extremely upset with time-consuming KYC treatments. Even if we’ve assumed that The problem has been fixed, without having a confirmation within the participant, we had been forced to reject this grievance.
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Player’s deposit has never been credited to his casino account. The participant from India has deposited income into casino account although the cash seem to be misplaced. Participant’s criticism has actually been solved successfully. Submitted: 17 Jun 2022 Situation closed Our verdict Other
Participant’s deposits haven't been credited to her casino account. The player from India has deposited revenue into your casino account (3 deposits) although the money appear to be dropped. The casino claimed that pin ap casino one particular deposit was unsuccessful along with the cash must have been returned inside 14 times, but cannot see 2 remaining tries to deposit on the instances and for the quantity(s) specified because of the participant. The grievance was rejected as the player didn't respond to our messages and questions.